Shipping & Policies


OC will use the best calculated shipping rate for all retail orders. All orders must be signed for and will not be left without a valid signature. 


**ONTARIO – $12 Flat Rate 

**All Other Provinces $16 Flat Rate Fee 

**USA, MEXICO $Flate Rate $20.00 CND Funds. 

Local Delivery- Sault Ste. Marie

Same day shipping is available for a fee of $7.00 & will be delivered same day for orders processed by 12:00pm. All Orders in this shipping area will be arranged for next business day. Shipping Boundaries are Boundary Road to Allen’s Side Road.  Shipping outside of these boundaries will be subject to additional fee’s 

Free order pickup in your city:

You may have your order shipped to your closest available OC exclusive retailer at no charge. Your products will be available the next business day and ready for pick up. Please bring in your ID as well as a receipt for proof of purchase. (current list of OC Retails, are found on the home screen beside (Become A Wholesaler) link



We accept the following payments:

  • Visa / Mastercard
  • Debit
  • Cash
  • Gift Card 



We accept orders online, via phone at 705-910-0338 (leave message if unavailable), or at



Prices listed online at and in our printed catalogue may change without notice.



OC Hair, Bath & Body Care Co. will accept returns on damaged or defective goods only. Damages must be reported at time of the accepted shipment and must be marked on the drivers waybill.  Please simply note “box damaged” and take pictures of the damaged package. It is the buyer’s responsibility to ensure the package arrived in good order from the delivery company prior to signing for the parcel. Failure to document on the shipper’s delivery notice that the items arrived damaged will result in no exchange of the damaged goods.